Service
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Software Application

The Problem

Viza Clubs owners being in the gym industry for past 22 years found that the major problem faced in the gym industry was its management and tracking of every activity taking place in the gym. Staff attendance, Gym Membership management, Accounts Management, reminder systems, sales management, Personal training management, Paperless work, instant updates, etc. Getting everything managed under one roof was a big hurdle.

What we found

WEQ identified the problem. Biggest drawback in the gym management system was the miscommunication, false communication or no communication between the staff and the owners. Getting direct updates regarding respective gyms and workflow of every staff was a necessity. Excessive paperwork was also a hindrance.

Solution

We did market research and analysis for the same. We found that separate solutions were available for separate problems. Bringing everything together integrated in one system was a big challenge.

WEQ came up with a solution of developing an integrated CRM system.

This system consists of –

  • Biometric system for staff and member attendance management.
  • Dashboard system for a complete overview of the business instantly.
  • Direct entry in software which automatically calculates the Membership details, Personal
  • Training details, Payment details, Gym expenses details, Membership start and expiry details and follow-up reminders, Sales report, Business Analysis Module.
  • Access level controls according to staff positioning.
  • Good Customer Support.
  • Integrated Mobile Applications for Gym Owners and members.

Implementation

As the flow was decided to develop a user-friendly cloud-based Software with automatic calculous and management system.

It is integrated with two Mobile Applications

  • Viza Member’s app for the gym members to keep a track record of all the gym related data
  • Viza Admin App for gym owners to get direct updates over their mobile App.

Outcome

The CRM Software has a high-level outcome. It has now become very simple for gym owners to manage their gym at an ease even if they are not present at the gym. Tracking, data management, business analysis is now possible under one roof. We listen to customer feedbacks and implement their requirements according to necessity. Viza-Clubs Gym Software is used by over 100+ gyms all over India. It has expanded overseas to 3 Countries and growing.